During an emergency

During an emergency, you may not have time to make alternative plans. You may also not be aware of who to listen to for instructions. That's why it is important to know who to call and what to do under different circumstances.

When to call 9-1-1 (where available)

For non-emergency calls, use the seven- or ten-digit numbers listed in your local phone book for police, fire and paramedic services.

In case of a major emergency

Major Police Action / Event

If you find yourself near a major police event, and aren’t sure what’s happening, here’s what you should do:


You may be instructed to "shelter-in-place" if chemical, biological or radiological contaminants are released into the environment. This means you must remain inside your home or office and protect yourself there. The following steps will help maximize your protection:

Evacuation orders

Authorities will not ask you to leave your home unless they have reason to believe you are in danger.

If you are ordered to evacuate, take:

Pets are not allowed in some emergency shelters, so plan in advancefor a pet-friendly location.

Protect your home:

If you have time:

What to do:

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