Our Microblogging Policy

Thank you for visiting the official Public Safety Canada "72 Hours...Get Prepared" Twitter page. Please note that this account should not be used to report emergencies. Call 9-1-1 to report a fire, a crime, or to save a life. For less urgent matters, use the 10-digit numbers listed in your local phone book for police, fire, or health services.

The @Get­_Prepared Twitter account is managed by four employees from the Marketing and Outreach team at Public Safety Canada.

If you follow us, you can expect between one to five tweets per business day covering some or all of the following subjects:

• Alerts about new content on the GetPrepared.ca website (publications, videos, events related to emergency preparedness, Emergency Preparedness Week).
• Invitations to provide feedback on specific topics or publications.
• Information about what Public Safety Canada and our partners are doing in the areas of emergency preparedness and emergency management.

We may also occasionally tweet about other safety-related information we think may be of interest to followers.

Following

If organizations follow us on Twitter, we may follow them back. We may also follow individuals who identify themselves as having an interest in emergency preparedness. Being followed by us does not imply endorsement of any kind.

Availability

We aim to update and monitor our Twitter account during regular office hours (8:30AM – 5:00PM ET) Monday to Friday, with limited monitoring on weekends. Twitter may occasionally be unavailable and we accept no responsibility for lack of service owing to Twitter downtime.

@Replies and Direct Messages

We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. We will read all @replies and direct messages to ensure that any emerging themes and helpful suggestions are forwarded to the relevant people in the Department.

Re-tweeting

We may occasionally re-tweet content from other users. Provided the content is available in both official languages, we will generally aim to honour requests from the following:

• Other government departments
• Our partnering organizations
• Our stakeholders and other non-profit organizations

Official Languages

Public Safety Canada respects the Official Languages Act and is committed to ensuring that information products are available in both French and English, of equal quality. However, users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they are written.

Links to other websites

Links to websites not under the control of the Government of Canada are provided solely for the convenience of users. The Government of Canada is not responsible for the accuracy, currency or the reliability of the content. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Privacy

The @Get_Prepared account is not a Government of Canada website and represents our presence on Twitter, a third-party service provider. Users are encouraged to read the privacy policy of all such service providers, including Twitter.

Information shared with the @Get_Prepared account is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information may be accessed and disclosed in response to a request under either of these acts.

Users are advised not to share personal information.  Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in paragraph 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in this notice, please contact the departmental Access to Information and Privacy (ATIP) Coordinator. A list of institutional ATIP Coordinators is available at http://www.tbs-sct.gc.ca/atip-aiprp/apps/coords/index-eng.asp#c.

Accessibility

The Government of Canada is committed to achieving a high standard of accessibility and is working to address issues with third-party service provider platforms. If you have any problems accessing any information on the site, please contact info@GetPrepared.ca / info@Preparez_vous.ca and we will endeavour to fix the problem or provide the information in an appropriate format.

Visit the @Get_Prepared Twitter account now.